Account Rep I-Gen

Req ID 72472 | MSSC Reynosa, Mexico, Eurofren Investment, S. de R.L. de C.V.

At ZF LIFETEC, we save lives through cutting-edge technology. With over 60 years of automotive safety innovation, we blend start-up agility with corporate stability to drive meaningful impact worldwide. Operating across 48 locations in 20 countries, our global presence amplifies our mission to make roads safer and save lives.

Join us in a supportive and dynamic environment committed to safety, innovation, and reliability. As a part of our international team, your contributions spark industry-leading innovations in automotive safety. Our inclusive and diverse working environment promotes creativity, career growth, and continuous development.

¡Come and join to the Passive Safety Systems Division as Account Representative I at Reynosa Plant!

Responsibilities

• Act as a liaison to support the Account Manager and Account Rep II to obtain cost information for current model products from ZF internal sources.
• Maintenance of customer service part tracking matrices/portfolios.
• Ensuring performance goals are aligned with customer expectations.
• Act as liaison between customer and aftermarket sales to support assembly plants to coordinate on-time customer delivery.
• Act as liaison between Customer and ZF Sales, to communicate issues with aftermarket purchase orders.
• Support tooling disposal requests.
• Support Aftermarket Sales to request production pricing from internal sources for customer service RFQ requests.
• Process, distribute and maintain service PO’s for all customers.
• Support tooling disposal requests.
• Support plant requests for lifetime buy quantities.
• Support Account Manager with annual End of Service Obligation process.
• SAP support for Reynosa plant. Data entry and sales order entries for non-EDI customers.
• Other support/liaison for aftermarket/service sales group and assembly plants as required.

Required Skills & Experience

• Bachelor’s degree and equivalent experience.
• One to three plus years of customer/supplier relationship experience.
• Working knowledge of customer communications systems and methods, experience with SAP and/or related ERP system preferred.
• Experience in working in a global, cross-functional organizational structure. Proactive cooperation to work with a wide variety of functions/individuals within and across the organization at all levels; internally and externally.
• Ability to juggle competing demands and adapt to different situations. Must be able to perform under stressful conditions and meet immediate or short-lead time deadlines.
• Be able to work in a high dynamic organization and to work under pressure. Team player as part of a global sales team.
• Strong in MS Office (Excel/PowerPoint/Word).
• Winning mentality and persuasion skills as well as a high level of integrity and professionalism.
• Energetic, responsive team player who is keen to take initiatives.
• Proactive, organized, and accuracy with attention to detail including record keeping.
• Professional communications skills both verbally and in writing with mandatory fluency in English required.

What We Offer

• Benefits above the law
• Major Medical Expenses Insurance
• Global growth opportunities
• Competitive Wages

Be part of our ZF Lifetec team as Account Rep I-Gen and apply now!

Contact

Barbara Campa Fernandez

barbara.campa@zf-lifetec.com