Responsibilities

Answering questions about a company’s products or services.

Providing proactive, responding promptly to customer inquiries & ensure delivery on time.

Processing orders, forms, applications, and requests.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Ensure customer satisfaction and provide professional customer support.

Required Skills & Experience:

Collegue Degree

5 years of experience.

SAP/OR9 Knowledge.

Automotive Industry experience: Principal Ford, GM, Stellantis, Honda, TESLA, AUDI

Ford supplier portal, disputes process, routing instructions, add & cancel extra routes, Ford warning alerts, ascent Portal, delivery performance portal.

Bilingual - Oral & Written.

APICS Certificate is a plus.

Analytical; Team work

Assertive negotiation.

Effective communication.

What We Offer:

• Benefits above the law
• Major Medical Expenses Insurance
• Global growth opportunities
• Competitive Wages

Be part of our ZF Lifetec team as Sr. Customer Service and apply now!

Contact

Alejandra Rubio Amaro

alejandra.rubio@zf-lifetec.com